Privacy Policy for Swapbl

Last Updated: October 26, 2025

Introduction

Welcome to Swapbl ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Swapbl (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide Directly

Account Information:

  • Full name
  • Email address (from Apple Sign In or Google Sign In)
  • Profile photo/avatar
  • Username
  • Bio/description (optional)

Item Listings:

  • Item title and description
  • Item category
  • Estimated value
  • Item condition (new, like new, good, fair, poor)
  • Item photos (up to 5 images per item)
  • Item location (latitude, longitude, and location name)

Trading Activity:

  • Trade interests you express in other users' items
  • Completed trade history
  • Trade messages and communications

2. Information Collected Automatically

Location Information:

  • Precise geolocation (latitude and longitude) when you grant location permission
  • General location area for displaying items near you
  • Location data is only collected when you use location-dependent features

Device Information:

  • Device type and model
  • Operating system version (iOS 18.0+)
  • App version
  • Unique device identifiers

Usage Information:

  • Items you view and search for
  • Features you use within the App
  • Time and date of your activities

3. Authentication Information

We use third-party authentication services:

  • Apple Sign In: Provides your name and email (you can choose to hide your email)
  • Google Sign In: Provides your Google account name and email

Authentication tokens are securely stored and managed by Supabase, our backend service provider.

How We Use Your Information

We use the collected information for the following purposes:

Core Functionality

  • Create and manage your account
  • Display your profile to other users
  • Enable posting and viewing of item listings
  • Facilitate trades between users
  • Show items near your location
  • Match items based on similar estimated values
  • Enable communication between traders

App Improvement

  • Analyze usage patterns to improve the App
  • Troubleshoot technical issues
  • Develop new features
  • Ensure security and prevent fraud

Communications

  • Send important updates about your trades
  • Notify you of trade interests in your items
  • Provide customer support
  • Send security alerts and policy updates

How We Share Your Information

Publicly Visible Information

The following information is visible to other Swapbl users:

  • Your name and profile photo
  • Your bio/description
  • Your item listings (including photos, descriptions, and location)
  • Your general location area (not precise coordinates)

Service Providers

We share information with trusted third-party service providers:

Supabase (Backend Infrastructure)

  • Stores user data, items, and trades
  • Provides authentication services
  • Handles database operations
  • Privacy Policy: https://supabase.com/privacy

Authentication Providers

  • Apple Sign In
  • Google Sign In

Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government requests
  • Protection of rights and safety
  • Investigation of fraud or security issues

Business Transfers

If Swapbl is acquired or merged with another company, your information may be transferred to the new owners.

Your Privacy Rights and Choices

Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your profile information
  • Delete your account and associated data
  • Export your data

Location Permissions

You can control location access:

  • Grant or deny location permission in iOS Settings
  • Location is optional but required for location-based features
  • You can manually enter a location instead of using GPS

Communication Preferences

You can opt out of non-essential communications while still receiving:

  • Trade-related notifications
  • Security alerts
  • Terms and policy updates

Data Deletion

To delete your account and data:

  1. Go to Profile → Settings
  2. Select "Delete Account"
  3. Confirm deletion

Account deletion removes:

  • Your profile information
  • Your item listings
  • Your trade history
  • Your messages

Data Retention

We retain your information:

  • Active accounts: As long as your account is active
  • Deleted accounts: 30 days after deletion (for recovery purposes)
  • Legal requirements: As required by law
  • Trade records: Anonymized trade data may be retained for analytics

Data Security

We implement security measures to protect your information:

Technical Measures:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication via industry-standard OAuth
  • Row-level security on database access
  • Regular security audits

Organizational Measures:

  • Limited employee access to personal data
  • Confidentiality agreements with service providers
  • Security incident response procedures

Important Note: No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Swapbl is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@swapbl.com. We will delete such information from our systems.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where privacy laws may differ. By using Swapbl, you consent to such transfers.

Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal data collected
  • Right to Delete: Request deletion of your personal data
  • Right to Opt-Out: Opt out of sale of personal data (we do not sell data)
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising privacy rights

To exercise these rights, contact us at privacy@swapbl.com.

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

  • Contract performance (providing App services)
  • Legitimate interests (improving the App)
  • Consent (optional features like location)
  • Legal obligations (compliance requirements)

Your GDPR Rights:

  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise these rights or designate an authorized agent, contact us at privacy@swapbl.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App with an updated "Last Updated" date.

Material changes will be notified through:

  • In-app notification
  • Email notification
  • Prominent notice in the App

Continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@swapbl.com Website: https://swapbl.com Mail: Swapbl Privacy Team, [Your Address]

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: Email: dpo@swapbl.com

Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Your privacy matters to us. Thank you for trusting Swapbl with your information.